DSI WebApp

Customer/Point of Contact:

Guam Department of Education
Kimberly Torres

Scheduled Date/Time:

09/14/2023, 01:30 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

GDOE.5061: A&M PO 20200736 ActivPanel 75in Install

Rates:

A&M PO 20200736 ActivPanel 75in Install [TOTAL ANNUAL HOURS: 118]

Remaining Hours:

118

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Promethean panel screen issues

Work Requested by: Kimberly Torres

	Item	Serial Number	Notes
1	Promethean Panel	75W26-K7HBDN1970183	GDOE Asset Tag: 46687

Replace front PCA with another PCA from storage. Verified that front PCA was the issue by trying to replicate problem. Could not replicate problem.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Replace front PCA with another PCA from storage. Verified that front PCA was the issue by trying to replicate problem. Could not replicate problem.	Bryant Bagiac	09/14/2023 01:30 pm	09/14/2023 03:30 pm	02:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/26/2023 09:10 am	Updated status to Closed	Jessica L.
09/25/2023 04:37 pm	Updated status to Submitted for Invoicing	Chu H.
09/25/2023 04:37 pm	Approved.	Chu H.
09/22/2023 05:39 pm	No Signature: Customer signed on when panel was delivered on work order W40634	Bryant B.
09/22/2023 05:39 pm	Updated status to Pending Approval	Bryant B.
09/22/2023 05:39 pm	Service Completed	Bryant B.
09/22/2023 05:37 pm	Check-out 09/14/2023 03:30 pm	Bryant B.
09/22/2023 05:37 pm	Work Order Tasks Added	Bryant B.
09/22/2023 05:37 pm	Updated status to Service Completed	Bryant B.
09/22/2023 05:35 pm	Check-in 09/14/2023 01:30 pm	Bryant B.
09/22/2023 05:33 pm	Added customer equipment.	Bryant B.
09/22/2023 05:33 pm	Updated status to Scheduled	Bryant B.
09/22/2023 05:33 pm	Assigned: Bryant Bagiac	Bryant B.
09/22/2023 05:33 pm	Created workorder.	Bryant B.

Filename
Items Received 01/01/1970 10:00 am
W40657