W40947   Closed

01/26/2024, 09:00 am   
Onsite
Service Contract
TRMA.2002: TRMA - Lenovo Server Project 2022
TRMA - Lenovo Server Project 2022 [TOTAL ANNUAL HOURS: 70]
0
8
Kevin Hsueh
No

Work Requested

TRMA Server Project
Work Requested by: Melet Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Unplug all network cables from first floor workstations. Plugged in network cable to find which port on the patch panel the workstations are connected to. Replaced existing cable connecting patch panel to old 48-port switch. Connected new cable from patch panel to new switch. Logged in to local administrator account. Changed local administrator password. Removed workstations from old domain. Added workstations to new domain. Changed computer names. Changed default passwords for new user profiles and wrote down new passwords for users. Gave new user profiles temporary admin access. Transferred data from old user profiles to new user profiles. Removed temporary admin access from new user profiles. Could not set up Microsoft Office access and emails due to issues.
Work Completed Technician Check-in Check-out Actual Hrs
1 Unplug all network cables from first floor workstations. Plugged in network cable to find which port on the patch panel the workstations are connected to. Replaced existing cable connecting patch panel to old 48-port switch. Connected new cable from patch panel to new switch. Logged in to local administrator account. Changed local administrator password. Removed workstations from old domain. Added workstations to new domain. Changed computer names. Changed default passwords for new user profiles and wrote down new passwords for users. Gave new user profiles temporary admin access. Transferred data from old user profiles to new user profiles. Removed temporary admin access from new user profiles. Could not set up Microsoft Office access and emails due to issues. Bryant Bagiac
01/26/2024 08:55 am 01/26/2024 05:30 pm 08:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/31/2024 11:29 am Updated status to Closed Jessica L.
01/30/2024 02:35 pm Updated status to Submitted for Invoicing Chu H.
01/30/2024 02:35 pm Approved. Chu H.
01/26/2024 05:59 pm No Signature: Project Bryant B.
01/26/2024 05:59 pm Updated status to Pending Approval Bryant B.
01/26/2024 05:59 pm Service Completed Bryant B.
01/26/2024 05:56 pm Check-out 02/02/2024 05:30 pm Bryant B.
01/26/2024 05:56 pm Work Order Tasks Added Bryant B.
01/26/2024 05:56 pm Updated status to Service Completed Bryant B.
01/26/2024 09:01 am Arrived 01/26/2024 09:00 am Bryant B.
01/26/2024 08:59 am Check-in 01/26/2024 08:55 am Bryant B.
01/26/2024 08:40 am Updated status to Scheduled Kevin H.
01/26/2024 08:40 am Assigned: Bryant Bagiac Kevin H.
01/26/2024 08:40 am Created workorder. Kevin H.

Attachments 1

Filename
W40947