DSI WebApp

W40974 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

02/05/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Kyoko Mabuchi

Date Signed:

02/05/2024

Work Requested

Move APPSRV and APC UPS to new server rack.

Work Requested by: Melet Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Assisted GTA in setting up WiFi pods. Activated Adobe Acrobat license for David. Physically relocate Ajera server and UPS to new server rack. Removed Ajera server from old domain and added to new domain. Removed old switch rack from wall. Brought back Mark's laptop to troubleshoot VPN. Had Kyoko sign work order because Chona was out of the office.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Assisted GTA in setting up WiFi pods. Activated Adobe Acrobat license for David. Physically relocate Ajera server and UPS to new server rack. Removed Ajera server from old domain and added to new domain. Removed old switch rack from wall. Brought back Mark's laptop to troubleshoot VPN. Had Kyoko sign work order because Chona was out of the office.	Bryant Bagiac	02/05/2024 02:00 pm	02/05/2024 03:51 pm	01:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
02/08/2024 10:17 am	Updated status to Closed	Jessica L.
02/07/2024 05:19 pm	Updated status to Submitted for Invoicing	Chu H.
02/07/2024 05:19 pm	Approved.	Chu H.
02/05/2024 04:09 pm	Updated status to Pending Approval	Bryant B.
02/05/2024 04:09 pm	Service Completed	Bryant B.
02/05/2024 04:08 pm	Check-out 02/05/2024 03:51 pm	Bryant B.
02/05/2024 04:08 pm	Work Order Tasks Added	Bryant B.
02/05/2024 04:08 pm	Updated status to Service Completed	Bryant B.
02/05/2024 03:50 pm	Customer Signature Posted	Bryant B.
02/05/2024 02:29 pm	Modified workorder.	Bryant B.
02/05/2024 02:29 pm	Rates modified to TRMA - Service Contract (04/01/23 - 03/31/24): $0.00	Bryant B.
02/05/2024 02:29 pm	Updated Estimated Service Time (hrs) to	Bryant B.
02/05/2024 02:08 pm	Arrived 02/05/2024 02:00 pm	Bryant B.
02/05/2024 02:07 pm	Check-in 02/05/2024 02:00 pm	Bryant B.
02/05/2024 11:23 am	Updated status to Scheduled	Kevin H.
02/05/2024 11:23 am	Assigned: Bryant Bagiac	Kevin H.
02/05/2024 11:23 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40974

Work Orders