W40974   Closed

02/05/2024, 02:00 pm   
Onsite
Service Contract
TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)
TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]
0
0
Kevin Hsueh
Yes
Kyoko Mabuchi
02/05/2024

Work Requested

Move APPSRV and APC UPS to new server rack.
Work Requested by: Melet Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Assisted GTA in setting up WiFi pods. Activated Adobe Acrobat license for David. Physically relocate Ajera server and UPS to new server rack. Removed Ajera server from old domain and added to new domain. Removed old switch rack from wall. Brought back Mark's laptop to troubleshoot VPN. Had Kyoko sign work order because Chona was out of the office.
Work Completed Technician Check-in Check-out Actual Hrs
1 Assisted GTA in setting up WiFi pods. Activated Adobe Acrobat license for David. Physically relocate Ajera server and UPS to new server rack. Removed Ajera server from old domain and added to new domain. Removed old switch rack from wall. Brought back Mark's laptop to troubleshoot VPN. Had Kyoko sign work order because Chona was out of the office. Bryant Bagiac
02/05/2024 02:00 pm 02/05/2024 03:51 pm 01:51

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
02/08/2024 10:17 am Updated status to Closed Jessica L.
02/07/2024 05:19 pm Updated status to Submitted for Invoicing Chu H.
02/07/2024 05:19 pm Approved. Chu H.
02/05/2024 04:09 pm Updated status to Pending Approval Bryant B.
02/05/2024 04:09 pm Service Completed Bryant B.
02/05/2024 04:08 pm Check-out 02/05/2024 03:51 pm Bryant B.
02/05/2024 04:08 pm Work Order Tasks Added Bryant B.
02/05/2024 04:08 pm Updated status to Service Completed Bryant B.
02/05/2024 03:50 pm Customer Signature Posted Bryant B.
02/05/2024 02:29 pm Modified workorder. Bryant B.
02/05/2024 02:29 pm Rates modified to TRMA - Service Contract (04/01/23 - 03/31/24): $0.00 Bryant B.
02/05/2024 02:29 pm Updated Estimated Service Time (hrs) to Bryant B.
02/05/2024 02:08 pm Arrived 02/05/2024 02:00 pm Bryant B.
02/05/2024 02:07 pm Check-in 02/05/2024 02:00 pm Bryant B.
02/05/2024 11:23 am Updated status to Scheduled Kevin H.
02/05/2024 11:23 am Assigned: Bryant Bagiac Kevin H.
02/05/2024 11:23 am Created workorder. Kevin H.

Attachments 1

Filename
W40974