DSI WebApp

W40992 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Michael Makio (1-671-475-8772)

Scheduled Date/Time:

02/16/2024, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Michael receiving phishing email that are getting through SonicWall Email Security

Work Requested by: Michael Makio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Create policy filter to send emails with sender from domain traguam.com to junk store. Enable anti-spoofing on on email will missing sfp and dkim records.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Create policy filter to send emails with sender from domain traguam.com to junk store. Enable anti-spoofing on on email will missing sfp and dkim records.	Chu Hsieh	02/16/2024 10:30 am	02/16/2024 11:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
02/21/2024 02:48 pm	Updated status to Closed	Jessica L.
02/21/2024 02:43 pm	Updated status to Submitted for Invoicing	Chu H.
02/21/2024 02:43 pm	Approved.	Chu H.
02/21/2024 02:41 pm	No Signature: remote support	Chu H.
02/21/2024 02:41 pm	Updated status to Pending Approval	Chu H.
02/21/2024 02:41 pm	Service Completed	Chu H.
02/21/2024 02:39 pm	Modified workorder.	Chu H.
02/21/2024 02:39 pm	Unassigned:	Chu H.
02/21/2024 02:39 pm	Assigned: Chu Hsieh	Chu H.
02/21/2024 02:39 pm	Updated Estimated Service Time (hrs) to	Chu H.
02/16/2024 11:45 am	Check-out 02/16/2024 11:30 am	Chu H.
02/16/2024 11:45 am	Work Order Tasks Added	Chu H.
02/16/2024 11:45 am	Updated status to Service Completed	Chu H.
02/16/2024 11:40 am	Check-in 02/16/2024 10:30 am	Chu H.
02/16/2024 11:38 am	Updated status to Scheduled	Chu H.
02/16/2024 11:38 am	Assigned:	Chu H.
02/16/2024 11:38 am	Created workorder.	Chu H.

Attachments 1

Filename
W40992

Work Orders