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W41274 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

06/12/2024, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6008: Roberts Fowler and Visosky - Service Contract 2024

Rates:

Roberts Fowler & Visosky - Service Contract 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Kevin Fowler's Printing Issues

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Sophia reported Kevin Fowler is unable to print to Xerox printers. Perform test print to Xerox printer successfully. Check specific document Kevin Fowler was unable to print. Noted that document was set to print on "Custom Type 6". Correct the setting and set back Automatic. Printed the document successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Sophia reported Kevin Fowler is unable to print to Xerox printers. Perform test print to Xerox printer successfully. Check specific document Kevin Fowler was unable to print. Noted that document was set to print on "Custom Type 6". Correct the setting and set back Automatic. Printed the document successfully.	Kevin Hsueh	06/12/2024 03:30 pm	06/12/2024 04:20 pm	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/14/2024 04:23 pm	Updated status to Closed	Jessica L.
06/14/2024 04:17 pm	Updated status to Submitted for Invoicing	Chu H.
06/14/2024 04:17 pm	Approved.	Chu H.
06/12/2024 04:26 pm	No Signature: Remote Support: Sophia Sanchez	Kevin H.
06/12/2024 04:26 pm	Updated status to Pending Approval	Kevin H.
06/12/2024 04:26 pm	Service Completed	Kevin H.
06/12/2024 04:21 pm	Check-out 06/12/2024 04:20 pm	Kevin H.
06/12/2024 04:21 pm	Work Order Tasks Added	Kevin H.
06/12/2024 04:21 pm	Updated status to Service Completed	Kevin H.
06/12/2024 04:15 pm	Check-in 06/12/2024 03:30 pm	Kevin H.
06/12/2024 04:09 pm	Updated status to Scheduled	Kevin H.
06/12/2024 04:09 pm	Assigned: Kevin Hsueh	Kevin H.
06/12/2024 04:09 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41274

Work Orders