DSI WebApp

W41373 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

07/29/2024, 03:27 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6014: TRMA - Service Contract (04/01/24 - 03/31/25)

Rates:

TRMA - Service Contract (04/01/24 - 03/31/25) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

David Leon Guerrero

Date Signed:

07/29/2024

Work Requested

Troubleshoot Dave's montitor issue

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install Ajera on Dave's workstation. Test access Ajera successful. Update GPU driver on Dave's workstation. Check monitor resolution and refresh rate are correct. Left side of the monitor is dimmer than the rest of the monitor. DSI to create a support ticket with Lenovo Support.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install Ajera on Dave's workstation. Test access Ajera successful. Update GPU driver on Dave's workstation. Check monitor resolution and refresh rate are correct. Left side of the monitor is dimmer than the rest of the monitor. DSI to create a support ticket with Lenovo Support.	Kevin Hsueh	07/29/2024 03:40 pm	07/29/2024 04:32 pm	00:52

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
07/30/2024 10:08 am	Updated status to Closed	Jessica L.
07/29/2024 05:04 pm	Updated status to Submitted for Invoicing	Chu H.
07/29/2024 05:04 pm	Approved.	Chu H.
07/29/2024 05:00 pm	Updated status to Submitted for Invoicing	Chu H.
07/29/2024 05:00 pm	Approved.	Chu H.
07/29/2024 04:40 pm	Updated status to Pending Approval	Kevin H.
07/29/2024 04:40 pm	Service Completed	Kevin H.
07/29/2024 04:34 pm	Check-out 07/29/2024 04:32 pm	Kevin H.
07/29/2024 04:34 pm	Work Order Tasks Added	Kevin H.
07/29/2024 04:34 pm	Updated status to Service Completed	Kevin H.
07/29/2024 04:00 pm	Customer Signature Posted	Kevin H.
07/29/2024 03:40 pm	Arrived 07/29/2024 03:40 pm	Kevin H.
07/29/2024 03:40 pm	Check-in 07/29/2024 03:40 pm	Kevin H.
07/29/2024 03:28 pm	Updated status to Scheduled	Kevin H.
07/29/2024 03:28 pm	Assigned: Kevin Hsueh	Kevin H.
07/29/2024 03:28 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41373

Work Orders