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W41378 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

07/31/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6015: Isa Dental - Service Contract (04/01/24 - 03/31/25)

Rates:

Isa Dental - Service Contract (04/01/24 - 03/31/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

07/31/2024

Work Requested

Troubleshoot various issues.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Repair Carestream software in Op 7. Confirmed Carestream opens properly. Import LSantos@isadental.com historical emails on Linda's outlook client. Check OP A workstation and confirmed Dentrix and Carestream are accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Repair Carestream software in Op 7. Confirmed Carestream opens properly. Import LSantos@isadental.com historical emails on Linda's outlook client. Check OP A workstation and confirmed Dentrix and Carestream are accessible.	Kevin Hsueh	07/31/2024 01:54 pm	07/31/2024 02:54 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/31/2024 03:47 pm	Updated status to Closed	Jessica L.
07/31/2024 03:41 pm	Updated status to Submitted for Invoicing	Chu H.
07/31/2024 03:41 pm	Approved.	Chu H.
07/31/2024 03:23 pm	Updated status to Pending Approval	Kevin H.
07/31/2024 03:23 pm	Service Completed	Kevin H.
07/31/2024 03:16 pm	Check-out 07/31/2024 02:54 pm	Kevin H.
07/31/2024 03:16 pm	Work Order Tasks Added	Kevin H.
07/31/2024 03:16 pm	Updated status to Service Completed	Kevin H.
07/31/2024 02:31 pm	Customer Signature Posted	Kevin H.
07/31/2024 01:54 pm	Arrived 07/31/2024 01:54 pm	Kevin H.
07/31/2024 01:54 pm	Check-in 07/31/2024 01:54 pm	Kevin H.
07/30/2024 04:52 pm	Updated status to Scheduled	Kevin H.
07/30/2024 04:52 pm	Assigned: Kevin Hsueh	Kevin H.
07/30/2024 04:52 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41378

Work Orders