DSI WebApp

W42014 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

07/08/2025, 08:30 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

07/11/2025

Work Requested

- Factory Reset and Upgrade to Windows 11

Work Requested by: Lisa Brooks

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell OptiPlex 3050	5ZVTHK2

Work Completed 1

Summary of Tasks

- Factory Reset and Upgraded from Windows 10 to Windows 11.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Factory Reset and Upgraded from Windows 10 to Windows 11.	Sean Bacani	07/08/2025 08:35 am	07/09/2025 09:15 am	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
07/08/2025 04:14 pm	Created workorder.	Sean B.
07/08/2025 04:14 pm	Assigned: Sean Bacani	Sean B.
07/08/2025 04:14 pm	Updated status to Scheduled	Sean B.
07/08/2025 04:14 pm	Added customer equipment.	Sean B.
07/08/2025 04:17 pm	Updated Estimated Service Time (hrs) to	Sean B.
07/08/2025 04:17 pm	Updated scheduled date/time from 07/08/2025 08:00 am to: 07/08/2025 08:30 am	Sean B.
07/08/2025 04:17 pm	Modified workorder.	Sean B.
07/08/2025 04:19 pm	Check-in 07/08/2025 08:35 am	Sean B.
07/08/2025 04:21 pm	Updated status to Service Completed	Sean B.
07/08/2025 04:21 pm	Work Order Tasks Added	Sean B.
07/08/2025 04:21 pm	Check-out 07/09/2025 09:15 am	Sean B.
07/08/2025 04:25 pm	Service Completed	Sean B.
07/08/2025 04:25 pm	Updated status to Pending Approval	Sean B.
07/08/2025 04:25 pm	Signature for Later: - Ms. Lisa will sign upon delivery of the workstation pc.	Sean B.
07/10/2025 11:36 am	Approved.	Chu H.
07/10/2025 11:36 am	Updated status to Submitted for Invoicing	Chu H.
07/10/2025 11:54 am	Updated status to Closed	Jessica L.
07/11/2025 04:30 pm	Customer Signature Posted	Sean B.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W42014

Work Orders