DSI WebApp

W42114 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Feli Dela Cruz

Scheduled Date/Time:

08/15/2025, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

FARG.6005: Fargo Pacific - Service Contract (05/05/25 - 05/04/26)

Rates:

Fargo Pacific - Service Contract (05/05/25 - 05/04/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Check email issue. Feli advised emceconsulting.com reporting emails not being delivered to fargogu.com

Work Requested by: Feli Dela Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check email filter and noted emails from emceconsulting.com being received properly. Last received email from emceconsulting.com was on 8/12. Contact Feli and advised Feli to have emceconsulting.com staff forward a copy of the bounce back email for the email emceconsulting.com claims was not delivered. Proceeded to add emceconsulting.com to email filter allowed domains.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check email filter and noted emails from emceconsulting.com being received properly. Last received email from emceconsulting.com was on 8/12. Contact Feli and advised Feli to have emceconsulting.com staff forward a copy of the bounce back email for the email emceconsulting.com claims was not delivered. Proceeded to add emceconsulting.com to email filter allowed domains.	Kevin Hsueh	08/15/2025 03:00 pm	08/15/2025 03:50 pm	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
08/15/2025 03:34 pm	Created workorder.	Kevin H.
08/15/2025 03:34 pm	Assigned: Kevin Hsueh	Kevin H.
08/15/2025 03:34 pm	Updated status to Scheduled	Kevin H.
08/15/2025 03:48 pm	Check-in 08/15/2025 03:00 pm	Kevin H.
08/15/2025 03:51 pm	Updated status to Service Completed	Kevin H.
08/15/2025 03:51 pm	Work Order Tasks Added	Kevin H.
08/15/2025 03:51 pm	Check-out 08/15/2025 03:50 pm	Kevin H.
08/15/2025 04:04 pm	Service Completed	Kevin H.
08/15/2025 04:04 pm	Updated status to Pending Approval	Kevin H.
08/15/2025 04:04 pm	No Signature: remote support	Kevin H.
08/18/2025 08:54 am	Approved.	Chu H.
08/18/2025 08:54 am	Updated status to Submitted for Invoicing	Chu H.
08/18/2025 08:54 am	Approved.	Chu H.
08/18/2025 08:54 am	Updated status to Submitted for Invoicing	Chu H.
08/18/2025 08:55 am	Approved.	Chu H.
08/18/2025 08:55 am	Updated status to Submitted for Invoicing	Chu H.
08/18/2025 09:26 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42114

Work Orders