DSI WebApp

W42165 Closed

Customer/Point of Contact:

Guam Memorial Park
Jor-El Williams (671-734-9835)

Scheduled Date/Time:

09/08/2025, 02:24 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Factory reset computer.

Work Requested by: Jor-El Williams

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo ThinkCentre	1S10B60008USMJ00FDR2

Work Completed 1

Summary of Tasks

- Factory reset OS using Windows local recovery installation. - Created an admin account. - Performed initial OS checks, cleaned up disk space with Disk Cleanup.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Factory reset OS using Windows local recovery installation. - Created an admin account. - Performed initial OS checks, cleaned up disk space with Disk Cleanup.	Sean Bacani	09/09/2025 04:30 pm	09/09/2025 05:23 pm	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
09/08/2025 02:26 pm	Created workorder.	Alahas P.
09/08/2025 02:26 pm	Assigned: Kevin Hsueh	Alahas P.
09/08/2025 02:26 pm	Updated status to Pending Schedule	Alahas P.
09/08/2025 02:26 pm	Added customer equipment.	Alahas P.
09/09/2025 08:34 am	Updated Estimated Service Time (hrs) to	Kevin H.
09/09/2025 08:34 am	Assigned: Sean Bacani	Kevin H.
09/09/2025 08:34 am	Unassigned: Kevin Hsueh	Kevin H.
09/09/2025 08:34 am	Modified workorder.	Kevin H.
09/09/2025 04:44 pm	Check-in 09/09/2025 04:30 pm	Sean B.
09/09/2025 05:24 pm	Updated status to Service Completed	Sean B.
09/09/2025 05:24 pm	Work Order Tasks Added	Sean B.
09/09/2025 05:24 pm	Check-out 09/09/2025 05:23 pm	Sean B.
09/09/2025 05:27 pm	Service Completed	Sean B.
09/09/2025 05:27 pm	Updated status to Pending Approval	Sean B.
09/09/2025 05:27 pm	No Signature: - Inhouse service, will create another work order for customer's item delivery and continued setup, custom will sign a new work order.	Sean B.
09/09/2025 06:33 pm	Approved.	Chu H.
09/09/2025 06:33 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2025 09:48 am	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received Jor-El 09/08/2025 02:26 pm
W42165

Work Orders