DSI WebApp

W42249 Closed

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

10/02/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Agnes Quitugua

Date Signed:

10/02/2025

Work Requested

Deliver and setup laptop for Roxanne

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup Roxanne laptop with SonicWALL VPN and RDP access to her GMP workstation. Show Roxanne how to connect to VPN and access RDP. Per Agnes, Create new user account for Adriana De Chavez. Reset Andrew Cruz password. Provided user account credentials to Agnes.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup Roxanne laptop with SonicWALL VPN and RDP access to her GMP workstation. Show Roxanne how to connect to VPN and access RDP. Per Agnes, Create new user account for Adriana De Chavez. Reset Andrew Cruz password. Provided user account credentials to Agnes.	Kevin Hsueh	10/02/2025 01:57 pm	10/02/2025 02:54 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/02/2025 01:38 pm	Created workorder.	Kevin H.
10/02/2025 01:38 pm	Assigned: Kevin Hsueh	Kevin H.
10/02/2025 01:38 pm	Updated status to Scheduled	Kevin H.
10/02/2025 01:58 pm	Check-in 10/02/2025 01:57 pm	Kevin H.
10/02/2025 01:58 pm	Arrived 10/02/2025 01:58 pm	Kevin H.
10/02/2025 02:50 pm	Customer Signature Posted	Kevin H.
10/02/2025 02:56 pm	Updated status to Service Completed	Kevin H.
10/02/2025 02:56 pm	Work Order Tasks Added	Kevin H.
10/02/2025 02:56 pm	Check-out 10/02/2025 02:54 pm	Kevin H.
10/02/2025 02:59 pm	Service Completed	Kevin H.
10/02/2025 02:59 pm	Updated status to Pending Approval	Kevin H.
10/02/2025 03:53 pm	Approved.	Chu H.
10/02/2025 03:53 pm	Updated status to Submitted for Invoicing	Chu H.
10/03/2025 02:28 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42249

Work Orders