DSI WebApp

W36242 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

03/14/2019, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6007: Royal Orchid Guam - Service Contract 2019

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Jenna

Date Signed:

03/14/2019

Invoice Number:

027891

Work Requested

Install softwares to desktop.

Work Requested by:

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Desktop 6200 SFF	Mxl209qn2

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Deliver and setup 2 workstations (front desk and property manager). Add to royal orchid domain, install network printers and roommaster. Install quickbooks 2017 on 1 workstation and encountered error 1603. Run quickbooks repair and reinstall again. Same error 1603 present. Brought workstation back to DSI to reprep OS and install quickbooks	Kevin Hsueh	03/14/2019 12:57 pm	03/14/2019 03:13 pm	02:16

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
03/15/2019 05:49 pm	Updated status to Invoiced	Jessica L.
03/15/2019 05:34 pm	Updated status to Submitted for Invoicing	Chu H.
03/15/2019 05:34 pm	Approved.	Chu H.
03/14/2019 03:16 pm	Updated status to Pending Approval	Kevin H.
03/14/2019 03:16 pm	Service Completed	Kevin H.
03/14/2019 06:15 am	Updated billable hours to: 03:00	Kevin H.
03/14/2019 03:14 pm	Check-out 03/14/2019 03:13 pm	Kevin H.
03/14/2019 03:14 pm	Updated status to Service Completed	Kevin H.
03/14/2019 02:38 pm	Customer Signature Posted	Kevin H.
03/14/2019 01:15 pm	Arrived 03/14/2019 01:15 pm	Kevin H.
03/14/2019 12:57 pm	Check-in 03/14/2019 12:57 pm	Kevin H.
03/14/2019 12:56 pm	Service Type modified to Onsite	Kevin H.
03/14/2019 11:09 am	Modified workorder.	Kevin H.
03/14/2019 11:09 am	Updated scheduled date/time from 03/14/2019 11:30 am to: 03/14/2019 01:30 pm	Kevin H.
03/14/2019 10:13 am	Modified workorder.	Kevin H.
03/14/2019 10:13 am	Updated scheduled date/time from 03/14/2019 01:13 am to: 03/14/2019 11:30 am	Kevin H.
03/14/2019 10:13 am	Updated status to Scheduled	Kevin H.
03/14/2019 10:13 am	Updated Estimated Service Time (hrs) to 2	Kevin H.
02/27/2019 02:24 pm	Added customer equipment.	Jason S.
02/27/2019 02:24 pm	Updated status to Pending Schedule	Jason S.
02/27/2019 02:24 pm	Assigned: Kevin Hsueh	Jason S.
02/27/2019 02:24 pm	Created workorder.	Jason S.

Attachments 2

Filename
Items Received John Buruta 02/27/2019 02:24 pm
W36242