| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Setup 2 new lenovo workstations on UEG domain for Jasmine and Gilbert. setup sonicwall ssl vpn and net extender app. test connect not successful. issue is IT&E router that is placed ahead of the sonicwall. IT&E router not passing public WAN IP to Sonicwall. DSI to work with IT&E to resolve. |
Kevin Hsueh |
09/21/2020 01:02 pm | 09/21/2020 02:19 pm | 01:17 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 09/22/2020 02:46 pm | Updated status to Invoiced | Jessica L. |
| 09/22/2020 01:44 pm | Updated status to Submitted for Invoicing | Chu H. |
| 09/22/2020 01:44 pm | Approved. | Chu H. |
| 09/21/2020 02:22 pm | Updated status to Pending Approval | Kevin H. |
| 09/21/2020 02:22 pm | Service Completed | Kevin H. |
| 09/21/2020 02:21 pm | Check-out 09/21/2020 02:19 pm | Kevin H. |
| 09/21/2020 02:21 pm | Work Order Tasks Added | Kevin H. |
| 09/21/2020 02:21 pm | Updated status to Service Completed | Kevin H. |
| 09/21/2020 02:15 pm | Customer Signature Posted | Kevin H. |
| 09/21/2020 01:02 pm | Arrived 09/21/2020 01:02 pm | Kevin H. |
| 09/21/2020 01:02 pm | Check-in 09/21/2020 01:02 pm | Kevin H. |
| 09/21/2020 11:42 am | Updated status to Scheduled | Kevin H. |
| 09/21/2020 11:42 am | Assigned: Kevin Hsueh | Kevin H. |
| 09/21/2020 11:42 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W37827 | |