W37827   Invoiced

09/21/2020, 01:30 pm   
Onsite
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
3
Kevin Hsueh
Yes
Nicholas Moore
09/21/2020
029301

Work Requested

Setup 2 new workstations. Setup SSL VPN.
Work Requested by: Nicholas Moore

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Setup 2 new lenovo workstations on UEG domain for Jasmine and Gilbert. setup sonicwall ssl vpn and net extender app. test connect not successful. issue is IT&E router that is placed ahead of the sonicwall. IT&E router not passing public WAN IP to Sonicwall. DSI to work with IT&E to resolve.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup 2 new lenovo workstations on UEG domain for Jasmine and Gilbert. setup sonicwall ssl vpn and net extender app. test connect not successful. issue is IT&E router that is placed ahead of the sonicwall. IT&E router not passing public WAN IP to Sonicwall. DSI to work with IT&E to resolve. Kevin Hsueh
09/21/2020 01:02 pm 09/21/2020 02:19 pm 01:17

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/22/2020 02:46 pm Updated status to Invoiced Jessica L.
09/22/2020 01:44 pm Updated status to Submitted for Invoicing Chu H.
09/22/2020 01:44 pm Approved. Chu H.
09/21/2020 02:22 pm Updated status to Pending Approval Kevin H.
09/21/2020 02:22 pm Service Completed Kevin H.
09/21/2020 02:21 pm Check-out 09/21/2020 02:19 pm Kevin H.
09/21/2020 02:21 pm Work Order Tasks Added Kevin H.
09/21/2020 02:21 pm Updated status to Service Completed Kevin H.
09/21/2020 02:15 pm Customer Signature Posted Kevin H.
09/21/2020 01:02 pm Arrived 09/21/2020 01:02 pm Kevin H.
09/21/2020 01:02 pm Check-in 09/21/2020 01:02 pm Kevin H.
09/21/2020 11:42 am Updated status to Scheduled Kevin H.
09/21/2020 11:42 am Assigned: Kevin Hsueh Kevin H.
09/21/2020 11:42 am Created workorder. Kevin H.

Attachments 1

Filename
W37827