DSI WebApp

W40107 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

02/14/2023, 09:51 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jenny Nonato

Date Signed:

02/14/2023

Invoice Number:

031112

Work Requested

Troubleshoot server

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

No emails being received. Check server and noted MS Exchange information store service stopped. Attempt to restart unsuccessful. restart JBSRV. confirmed all exchange services started properly. Test send and receive emails successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	No emails being received. Check server and noted MS Exchange information store service stopped. Attempt to restart unsuccessful. restart JBSRV. confirmed all exchange services started properly. Test send and receive emails successfully.	Kevin Hsueh	02/14/2023 09:59 am	02/14/2023 10:14 am	00:15

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/14/2023 09:51 am	Created workorder.	Kevin H.
02/14/2023 09:51 am	Assigned: Kevin Hsueh	Kevin H.
02/14/2023 09:51 am	Updated status to Scheduled	Kevin H.
02/14/2023 09:59 am	Check-in 02/14/2023 09:59 am	Kevin H.
02/14/2023 10:00 am	Arrived 02/14/2023 10:00 am	Kevin H.
02/14/2023 10:02 am	Customer Signature Posted	Kevin H.
02/14/2023 10:15 am	Updated status to Service Completed	Kevin H.
02/14/2023 10:15 am	Work Order Tasks Added	Kevin H.
02/14/2023 10:15 am	Check-out 02/14/2023 10:14 am	Kevin H.
02/14/2023 10:17 am	Service Completed	Kevin H.
02/14/2023 10:17 am	Updated status to Pending Approval	Kevin H.
02/15/2023 08:33 am	Approved.	Chu H.
02/15/2023 08:33 am	Updated status to Submitted for Invoicing	Chu H.
02/15/2023 09:07 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40107

Work Orders