DSI WebApp

W40247 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
RB

Scheduled Date/Time:

04/05/2023, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

RB

Date Signed:

04/05/2023

Invoice Number:

031233

Work Requested

Troubleshoot RB's workstation.

Work Requested by: RB

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

RB reported that the POSEVO software on the mac pro is throwing errors of not being able to access the database and closes. Troubleshoot and noted that Mac host computer that has the POSEVO database was off. Power on Mac host and tested access to POSEVO with RB successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	RB reported that the POSEVO software on the mac pro is throwing errors of not being able to access the database and closes. Troubleshoot and noted that Mac host computer that has the POSEVO database was off. Power on Mac host and tested access to POSEVO with RB successfully.	Kevin Hsueh	04/05/2023 01:50 pm	04/05/2023 02:21 pm	00:31

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/05/2023 11:36 am	Created workorder.	Kevin H.
04/05/2023 11:36 am	Assigned: Kevin Hsueh	Kevin H.
04/05/2023 11:36 am	Updated status to Scheduled	Kevin H.
04/05/2023 01:50 pm	Check-in 04/05/2023 01:50 pm	Kevin H.
04/05/2023 01:50 pm	Arrived 04/05/2023 01:50 pm	Kevin H.
04/05/2023 02:06 pm	Customer Signature Posted	Kevin H.
04/05/2023 02:22 pm	Updated status to Service Completed	Kevin H.
04/05/2023 02:22 pm	Work Order Tasks Added	Kevin H.
04/05/2023 02:22 pm	Check-out 04/05/2023 02:21 pm	Kevin H.
04/05/2023 02:23 pm	Service Completed	Kevin H.
04/05/2023 02:23 pm	Updated status to Pending Approval	Kevin H.
04/05/2023 05:10 pm	Approved.	Chu H.
04/05/2023 05:10 pm	Updated status to Submitted for Invoicing	Chu H.
04/05/2023 05:12 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40247

Work Orders