DSI WebApp

W40375 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Gene Bangayan ((671)646-0588)

Scheduled Date/Time:

06/01/2023, 10:58 am

Service Type:

Onsite

Charge Type:

Urgent/Emergency

Charge Code:

DSIG.4068: Emergency Response 2023

Rates:

Emergency Response 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Recie

Date Signed:

06/01/2023

Invoice Number:

031361

Work Requested

Troubleshoot Server

Work Requested by: Gene Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

JBMT Server down. 1 redundant PSU is bad and needs to be replaced. DSI will provide a quote to JBMT. power and boot up servee using 1 PSU. Server boots up. Confirmed internet, email, network printer, and share drives are accessible.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	JBMT Server down. 1 redundant PSU is bad and needs to be replaced. DSI will provide a quote to JBMT. power and boot up servee using 1 PSU. Server boots up. Confirmed internet, email, network printer, and share drives are accessible.	Kevin Hsueh	06/01/2023 11:00 am	06/01/2023 11:25 am	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/01/2023 10:59 am	Created workorder.	Kevin H.
06/01/2023 10:59 am	Assigned: Kevin Hsueh	Kevin H.
06/01/2023 10:59 am	Updated status to Scheduled	Kevin H.
06/01/2023 11:00 am	Check-in 06/01/2023 11:00 am	Kevin H.
06/01/2023 11:01 am	Arrived 06/01/2023 11:01 am	Kevin H.
06/01/2023 11:14 am	Customer Signature Posted	Kevin H.
06/01/2023 11:27 am	Updated status to Service Completed	Kevin H.
06/01/2023 11:27 am	Work Order Tasks Added	Kevin H.
06/01/2023 11:27 am	Check-out 06/01/2023 11:25 am	Kevin H.
06/01/2023 11:28 am	Service Completed	Kevin H.
06/01/2023 11:28 am	Updated status to Pending Approval	Kevin H.
06/01/2023 12:42 pm	Approved.	Chu H.
06/01/2023 12:42 pm	Updated status to Submitted for Invoicing	Chu H.
06/01/2023 02:08 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40375

Work Orders