DSI WebApp

W40593 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

09/05/2023, 10:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031549

Work Requested

Per Nel, emails down since Saturday. Check Server.

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Login to JB Server and noted error message stating server lost power unexpectedly. Power outage may have occurred. Noted MS Exchange services not started properly. Restart all MS Exchange service. Confirmed emails are accessible and up.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Login to JB Server and noted error message stating server lost power unexpectedly. Power outage may have occurred. Noted MS Exchange services not started properly. Restart all MS Exchange service. Confirmed emails are accessible and up.	Kevin Hsueh	09/05/2023 10:00 am	09/05/2023 11:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/05/2023 01:49 pm	Created workorder.	Kevin H.
09/05/2023 01:49 pm	Assigned: Kevin Hsueh	Kevin H.
09/05/2023 01:49 pm	Updated status to Scheduled	Kevin H.
09/05/2023 01:54 pm	Check-in 09/05/2023 10:00 am	Kevin H.
09/05/2023 01:57 pm	Updated status to Service Completed	Kevin H.
09/05/2023 01:57 pm	Work Order Tasks Added	Kevin H.
09/05/2023 01:57 pm	Check-out 09/05/2023 11:00 am	Kevin H.
09/05/2023 02:14 pm	Service Completed	Kevin H.
09/05/2023 02:14 pm	Updated status to Pending Approval	Kevin H.
09/05/2023 02:14 pm	No Signature: Remote Support: Nel Bangayan request	Kevin H.
09/07/2023 12:51 pm	Approved.	Chu H.
09/07/2023 12:51 pm	Updated status to Submitted for Invoicing	Chu H.
09/07/2023 02:38 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40593

Work Orders