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W40643   Invoiced

09/20/2023, 10:00 am   
Inhouse
Service Contract
BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)
Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]
2
0
Yes
Lisa Brooks
09/21/2023
031517

Work Requested

Upgrade to SSD
Work Requested by: Lisa Brooks

Items Dropped Off 1

Item Serial Number Notes
1 HP Hard Drive came with cable and Samsung SSD 870 EVO

Work Completed 1

Summary of Tasks

Attempt to clone the HDD to SSD provided by customer. HDD failing. Lisa approve just install fresh OS on SSD. Added addition 4GB to the existing 4GB total 8GB. Will drop off PC tomorrow to add to domain and add PCLaw / DebtMaster
Work Completed Technician Check-in Check-out Actual Hrs
1 Attempt to clone the HDD to SSD provided by customer. HDD failing. Lisa approve just install fresh OS on SSD. Added addition 4GB to the existing 4GB total 8GB. Will drop off PC tomorrow to add to domain and add PCLaw / DebtMaster Chu Hsieh
09/20/2023 10:00 am 09/20/2023 12:00 pm 02:00

Parts and Materials 2

Item Serial Number Condition Qty Price Amount
1 4GB PC3 DDR Memory 1 45.00 45.00
2 2.5" to 3.5" SSD bracket 1 10.00 10.00
TOTAL ($)   55.00

Comments For Internal Use only. 21

Date/Time Comment Tech
09/20/2023 05:31 pm Created workorder. .
09/20/2023 05:31 pm Assigned: Kevin Hsueh .
09/20/2023 05:31 pm Updated status to Pending Schedule .
09/20/2023 05:31 pm Added customer equipment. .
09/20/2023 05:39 pm Updated Estimated Service Time (hrs) to Chu H.
09/20/2023 05:39 pm Assigned: Chu Hsieh Chu H.
09/20/2023 05:39 pm Unassigned: Kevin Hsueh Chu H.
09/20/2023 05:39 pm Updated status to Scheduled Chu H.
09/20/2023 05:39 pm Updated scheduled date/time from 09/20/2023 08:37 am to: 09/20/2023 10:00 am Chu H.
09/20/2023 05:39 pm Modified workorder. Chu H.
09/20/2023 05:40 pm Check-in 09/20/2023 10:00 am Chu H.
09/20/2023 05:52 pm Updated status to Service Completed Chu H.
09/20/2023 05:52 pm Work Order Tasks Added Chu H.
09/20/2023 05:52 pm Check-out 09/20/2023 12:00 pm Chu H.
09/20/2023 05:55 pm Service Completed Chu H.
09/20/2023 05:55 pm Updated status to Pending Approval Chu H.
09/20/2023 05:55 pm Signature for Later: item to be drop off to site Chu H.
09/21/2023 10:37 am Customer Signature Posted Chu H.
09/21/2023 11:32 am Approved. Chu H.
09/21/2023 11:32 am Updated status to Submitted for Invoicing Chu H.
09/22/2023 02:07 pm Updated status to Invoiced Jessica L.