DSI WebApp

W40672 Invoiced

Customer/Point of Contact:

Morrison, Allan
Allan Morrison (+61 438 782 385)

Scheduled Date/Time:

10/02/2023, 01:55 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031614

Work Requested

Takes time to access Outlook and send emails. Unable to access United.com website

Work Requested by: Allan Morrison

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

McAfee VPN was causing issues with access. Informed Allan to turn off McAfee VPN when at home network.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	McAfee VPN was causing issues with access. Informed Allan to turn off McAfee VPN when at home network.	Chu Hsieh	10/02/2023 01:55 pm	10/02/2023 02:20 pm	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/02/2023 02:48 pm	Created workorder.	Chu H.
10/02/2023 02:48 pm	Assigned: Chu Hsieh	Chu H.
10/02/2023 02:48 pm	Updated status to Scheduled	Chu H.
10/02/2023 02:51 pm	Check-in 10/02/2023 01:55 pm	Chu H.
10/02/2023 03:10 pm	Updated status to Service Completed	Chu H.
10/02/2023 03:10 pm	Work Order Tasks Added	Chu H.
10/02/2023 03:10 pm	Check-out 10/02/2023 02:20 pm	Chu H.
10/02/2023 03:17 pm	Service Completed	Chu H.
10/02/2023 03:17 pm	Updated status to Pending Approval	Chu H.
10/02/2023 03:17 pm	No Signature: remote support	Chu H.
10/04/2023 08:55 am	Approved.	Chu H.
10/04/2023 08:55 am	Updated status to Submitted for Invoicing	Chu H.
10/04/2023 09:49 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40672

Work Orders