DSI WebApp

W40709 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Jenny Santos

Scheduled Date/Time:

10/17/2023, 01:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031634

Work Requested

Jenny Santos reported her MS Office 365 is showing "Subscription Expired"

Work Requested by: Jenny Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Jenny Santos is logging in to a workstation at the main office for the first time. MS Office 365 activation is profile specific. Connect to Jenny remotely and activate MS Office 365. Confirmed MS Office 365 shows activated.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Jenny Santos is logging in to a workstation at the main office for the first time. MS Office 365 activation is profile specific. Connect to Jenny remotely and activate MS Office 365. Confirmed MS Office 365 shows activated.	Kevin Hsueh	10/17/2023 01:00 pm	10/17/2023 01:45 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/17/2023 01:43 pm	Created workorder.	Kevin H.
10/17/2023 01:43 pm	Assigned: Kevin Hsueh	Kevin H.
10/17/2023 01:43 pm	Updated status to Scheduled	Kevin H.
10/17/2023 01:44 pm	Check-in 10/17/2023 01:00 pm	Kevin H.
10/17/2023 01:46 pm	Updated status to Service Completed	Kevin H.
10/17/2023 01:46 pm	Work Order Tasks Added	Kevin H.
10/17/2023 01:46 pm	Check-out 10/17/2023 01:45 pm	Kevin H.
10/17/2023 01:47 pm	Service Completed	Kevin H.
10/17/2023 01:47 pm	Updated status to Pending Approval	Kevin H.
10/17/2023 01:47 pm	No Signature: Remote Support: Jenny Santos Email Request	Kevin H.
10/17/2023 02:13 pm	Approved.	Chu H.
10/17/2023 02:13 pm	Updated status to Submitted for Invoicing	Chu H.
10/17/2023 03:32 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40709

Work Orders