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W40916   Invoiced

01/12/2024, 09:00 am   
Onsite
Service Contract
FARG.6003: Fargo Pacific - Service Contract (05/05/23 - 05/04/24)
Fargo Pacific - Service Contract (05/05/23 - 05/04/24) [TOTAL ANNUAL HOURS: 2]
2
3
Bryant Bagiac
Yes
Guy Binoya
01/12/2024
031803

Work Requested

Continue deploying 20 new laptops. User profile data needs to be transferred to new laptop. Programs on old laptop need to be reinstalled on the new laptop.
Work Requested by: Jay Park

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Setup Timmie's email and installed Microsoft Authenticator on his mobile phone. Completed set up for Timmie's Microsoft Office account. Completed setup for Timmie's new laptop. Completed Microsoft Office setup for Guy. Guy advised she wants to transfer data from her desktop to new laptop but did not want to start the transfer today (01/12). Advised that it will be scheduled for next week. Guy advised that Dave Amador may not receive a new laptop. Pending final answer from Guy. Guy advised that she wants to set up new laptop for Jocelyn. Installed PDF-Xchange and Microsoft Office on new laptop but could not complete set up because Microsoft Authenticator is required and Jocelyn was not in office. Advised Guy that Arnel's Microsoft Office on the new laptop requires Microsoft Authenticator and will have to schedule next week.
Work Completed Technician Check-in Check-out Actual Hrs
1 Brought back Joseph's new Acer laptop from DSI office after Primavera was installed. Had Joseph test Primavera. Verified that his Primavera is working properly and he has all needed applications and files. Guy advised she wanted a laptop to use QuickBooks at home. Consulted Kevin and was advised that the service will be Tuesday (01/16) 3:00 PM. Start setting up Guy's and Lea's new laptops. Installed PDF-Xchange and Microsoft Office. Will continue setup of Microsoft Office for Guy after lunch due to Authenticator app needed. Reset Lea's user profile password and gave it to Guy. Transferred Lea's user data from old laptop to external hard drive then to new laptop. Completed setup for Lea. Bryant Bagiac
01/12/2024 08:47 am 01/12/2024 12:02 pm 03:15
2 Setup Timmie's email and installed Microsoft Authenticator on his mobile phone. Completed set up for Timmie's Microsoft Office account. Completed setup for Timmie's new laptop. Completed Microsoft Office setup for Guy. Guy advised she wants to transfer data from her desktop to new laptop but did not want to start the transfer today (01/12). Advised that it will be scheduled for next week. Guy advised that Dave Amador may not receive a new laptop. Pending final answer from Guy. Guy advised that she wants to set up new laptop for Jocelyn. Installed PDF-Xchange and Microsoft Office on new laptop but could not complete set up because Microsoft Authenticator is required and Jocelyn was not in office. Advised Guy that Arnel's Microsoft Office on the new laptop requires Microsoft Authenticator and will have to schedule next week. Bryant Bagiac
01/12/2024 01:20 pm 01/12/2024 03:07 pm 01:47

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
01/12/2024 08:34 am Created workorder. Bryant B.
01/12/2024 08:34 am Assigned: Bryant Bagiac Bryant B.
01/12/2024 08:34 am Updated status to Scheduled Bryant B.
01/12/2024 08:47 am Check-in 01/12/2024 08:47 am Bryant B.
01/12/2024 08:52 am Arrived 01/12/2024 08:52 am Bryant B.
01/12/2024 12:08 pm Updated status to In Progress Bryant B.
01/12/2024 12:08 pm Check-out 01/12/2024 12:02 pm Bryant B.
01/12/2024 01:21 pm Check-in 01/12/2024 01:20 pm Bryant B.
01/12/2024 03:01 pm Customer Signature Posted Bryant B.
01/12/2024 03:22 pm Updated status to Service Completed Bryant B.
01/12/2024 03:22 pm Work Order Tasks Added Bryant B.
01/12/2024 03:22 pm Check-out 01/12/2024 03:07 pm Bryant B.
01/12/2024 03:26 pm Service Completed Bryant B.
01/12/2024 03:26 pm Updated status to Pending Approval Bryant B.
01/12/2024 09:31 pm Approved. Chu H.
01/12/2024 09:31 pm Updated status to Submitted for Invoicing Chu H.
01/14/2024 02:09 pm Updated status to Invoiced Jessica L.

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Filename
W40916