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W40939   Invoiced

Unitek Environmental
Tony Brinkley
01/23/2024, 08:30 am   
Remote
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
031821

Work Requested

Tony Brinkley reported staff has intermittent issues when connecting to UEG-WLAN.
Work Requested by: Tony Brinkley

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Tony reported intermittent issues when staff connects to UEG-WLAN. Check DHCP Server and noted not enough IP Addresses on current DHCP allocation. Update DHCP scope reservations and allocated 50 additional IP addresses. Worked with Tony to test connect Katrina's laptop (user who was having connecting issues) and confirmed successfully connection and all UEG network resources are accessible.
Work Completed Technician Check-in Check-out Actual Hrs
1 Tony reported intermittent issues when staff connects to UEG-WLAN. Check DHCP Server and noted not enough IP Addresses on current DHCP allocation. Update DHCP scope reservations and allocated 50 additional IP addresses. Worked with Tony to test connect Katrina's laptop (user who was having connecting issues) and confirmed successfully connection and all UEG network resources are accessible. Kevin Hsueh
01/23/2024 08:30 am 01/23/2024 08:53 am 00:23

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
01/23/2024 08:44 am Created workorder. Kevin H.
01/23/2024 08:44 am Assigned: Kevin Hsueh Kevin H.
01/23/2024 08:44 am Updated status to Scheduled Kevin H.
01/23/2024 08:52 am Check-in 01/23/2024 08:30 am Kevin H.
01/23/2024 08:54 am Updated status to Service Completed Kevin H.
01/23/2024 08:54 am Work Order Tasks Added Kevin H.
01/23/2024 08:54 am Check-out 01/23/2024 08:53 am Kevin H.
01/23/2024 08:57 am Service Completed Kevin H.
01/23/2024 08:57 am Updated status to Pending Approval Kevin H.
01/23/2024 08:57 am No Signature: Remote Support: Tony Brinkley Email Request Kevin H.
01/23/2024 05:03 pm Approved. Chu H.
01/23/2024 05:03 pm Updated status to Submitted for Invoicing Chu H.
01/23/2024 05:12 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40939