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W40972   Invoiced

02/05/2024, 09:00 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Marie Paulin
02/05/2024
031853

Work Requested

Troubleshoot printer issue. Site visit for new network line run.
Work Requested by: Marie Paulin

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot printer issue. Issue is that front desk printer always asks for tray confirmation upon printing. Changed printer preference for paper and media type on front desk computers, Theresa's, one laptop, and two of the doctor's computers. Printed test papers without printer asking for tray confirmation. Showed customer how to fix printing issue. Discussed with Theresa plan for running network cable.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot printer issue. Issue is that front desk printer always asks for tray confirmation upon printing. Changed printer preference for paper and media type on front desk computers, Theresa's, one laptop, and two of the doctor's computers. Printed test papers without printer asking for tray confirmation. Showed customer how to fix printing issue. Discussed with Theresa plan for running network cable. Bryant Bagiac
02/05/2024 08:51 am 02/05/2024 09:49 am 00:58

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/05/2024 08:35 am Created workorder. Kevin H.
02/05/2024 08:35 am Assigned: Bryant Bagiac Kevin H.
02/05/2024 08:35 am Updated status to Scheduled Kevin H.
02/05/2024 08:51 am Check-in 02/05/2024 08:51 am Bryant B.
02/05/2024 08:55 am Arrived 02/05/2024 08:54 am Bryant B.
02/05/2024 09:49 am Customer Signature Posted Bryant B.
02/05/2024 09:58 am Updated status to Service Completed Bryant B.
02/05/2024 09:58 am Work Order Tasks Added Bryant B.
02/05/2024 09:58 am Check-out 02/05/2024 09:49 am Bryant B.
02/05/2024 10:00 am Service Completed Bryant B.
02/05/2024 10:00 am Updated status to Pending Approval Bryant B.
02/05/2024 10:30 am Approved. Chu H.
02/05/2024 10:30 am Updated status to Submitted for Invoicing Chu H.
02/07/2024 02:33 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40972