DSI WebApp

W41059 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

03/07/2024, 04:45 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031929

Work Requested

Re-prep Acer Laptop

Work Requested by: Justin Samonte

Items Dropped Off 2

	Item	Serial Number	Notes
1	Acer AN15-51-70V4	NHQ2QAA006727029A63400
2	Power Supply

Work Completed 2

Summary of Tasks

PC finished resetting. Performed initial set up. Changed computer name to RO-9A63400, installed Google Chrome, and installed all Windows updates.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Initiated PC reset through Windows. Will leave running to continue the reset.	Bryant Bagiac	03/08/2024 11:15 am	03/08/2024 11:50 am	00:35
2	PC finished resetting. Performed initial set up. Changed computer name to RO-9A63400, installed Google Chrome, and installed all Windows updates.	Bryant Bagiac	03/08/2024 04:00 pm	03/08/2024 04:25 pm	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
03/07/2024 04:47 pm	Created workorder.	Kevin H.
03/07/2024 04:47 pm	Assigned: Kevin Hsueh	Kevin H.
03/07/2024 04:47 pm	Updated status to Pending Schedule	Kevin H.
03/07/2024 04:47 pm	Added customer equipment.	Kevin H.
03/08/2024 11:14 am	Updated Estimated Service Time (hrs) to	Bryant B.
03/08/2024 11:14 am	Assigned: Bryant Bagiac	Bryant B.
03/08/2024 11:14 am	Unassigned: Kevin Hsueh	Bryant B.
03/08/2024 11:14 am	Modified workorder.	Bryant B.
03/08/2024 11:15 am	Check-in 03/08/2024 11:15 am	Bryant B.
03/08/2024 12:00 pm	Updated status to In Progress	Bryant B.
03/08/2024 12:00 pm	Check-out 03/08/2024 11:50 am	Bryant B.
03/08/2024 05:10 pm	Check-in 03/08/2024 04:00 pm	Bryant B.
03/08/2024 05:12 pm	Updated status to Service Completed	Bryant B.
03/08/2024 05:12 pm	Work Order Tasks Added	Bryant B.
03/08/2024 05:12 pm	Check-out 03/08/2024 04:25 pm	Bryant B.
03/08/2024 05:33 pm	Service Completed	Bryant B.
03/08/2024 05:33 pm	Updated status to Pending Approval	Bryant B.
03/08/2024 05:33 pm	Signature for Later: Customer will sign when dropping off laptop on site.	Bryant B.
03/10/2024 08:31 pm	Approved.	Chu H.
03/10/2024 08:31 pm	Updated status to Submitted for Invoicing	Chu H.
03/11/2024 01:59 pm	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W41059

Work Orders