Open and inspect laptop. Noted laptop was improperly shutdown (memory dump issues). Run start up repair and confirmed repair completed. Reboot laptop and login with password provided by the user successfully. Proceed to update all system device drivers. Confirmed all drivers updated. Check for available Windows Updates. No new Windows Updates available, system is up date. Proceed to restart and shutdown the laptop several times. Confirmed laptop boots up properly each time. Test connect to external monitor using HDMI port and confirmed image displays properly.
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Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
| 1 |
Open and inspect laptop. Noted laptop was improperly shutdown (memory dump issues). Run start up repair and confirmed repair completed. Reboot laptop and login with password provided by the user successfully. Proceed to update all system device drivers. Confirmed all drivers updated. Check for available Windows Updates. No new Windows Updates available, system is up date. Proceed to restart and shutdown the laptop several times. Confirmed laptop boots up properly each time. Test connect to external monitor using HDMI port and confirmed image displays properly. |
Kevin Hsueh
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03/20/2024 03:00 pm |
03/20/2024 03:45 pm |
00:45
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