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W41156   Invoiced

04/19/2024, 10:00 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Deo Lim
04/19/2024
032019

Work Requested

Troubleshoot APC Smart UPS RT3000
Work Requested by: Deo-Angelo Lim

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot APC RT3000 UPS. UPS does not power up. Confirmed UPS is connected to power outlet. Remove 2 battery packs and UPS still does not power up. Check and confirmed 2 battery packs show the correct voltage. APC RT 3000 UPS is bad. DSI to provide a quote for replacement.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot APC RT3000 UPS. UPS does not power up. Confirmed UPS is connected to power outlet. Remove 2 battery packs and UPS still does not power up. Check and confirmed 2 battery packs show the correct voltage. APC RT 3000 UPS is bad. DSI to provide a quote for replacement. Kevin Hsueh
04/19/2024 10:04 am 04/19/2024 10:40 am 00:36

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/19/2024 09:45 am Created workorder. Kevin H.
04/19/2024 09:45 am Assigned: Kevin Hsueh Kevin H.
04/19/2024 09:45 am Updated status to Scheduled Kevin H.
04/19/2024 10:04 am Check-in 04/19/2024 10:04 am Kevin H.
04/19/2024 10:05 am Arrived 04/19/2024 10:05 am Kevin H.
04/19/2024 10:13 am Customer Signature Posted Kevin H.
04/19/2024 10:40 am Updated status to Service Completed Kevin H.
04/19/2024 10:40 am Work Order Tasks Added Kevin H.
04/19/2024 10:40 am Check-out 04/19/2024 10:40 am Kevin H.
04/19/2024 10:42 am Service Completed Kevin H.
04/19/2024 10:42 am Updated status to Pending Approval Kevin H.
04/19/2024 12:50 pm Approved. Chu H.
04/19/2024 12:50 pm Updated status to Submitted for Invoicing Chu H.
04/22/2024 09:12 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41156