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W41246 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

05/30/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)

Rates:

Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Clare

Date Signed:

05/30/2024

Invoice Number:

032119

Work Requested

Check server issues with Lenovo Support

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Toni from Lenovo support to gather additional required logs on Brooks VMWare server for HDD2 warning. Uploaded all gathered logs to Lenovo Support for further review and action plan.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Work with Toni from Lenovo support to gather additional required logs on Brooks VMWare server for HDD2 warning. Uploaded all gathered logs to Lenovo Support for further review and action plan.	Kevin Hsueh	05/30/2024 09:13 am	05/30/2024 11:04 am	01:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
05/30/2024 09:10 am	Created workorder.	Kevin H.
05/30/2024 09:10 am	Assigned: Kevin Hsueh	Kevin H.
05/30/2024 09:10 am	Updated status to Scheduled	Kevin H.
05/30/2024 09:13 am	Check-in 05/30/2024 09:13 am	Kevin H.
05/30/2024 09:14 am	Arrived 05/30/2024 09:14 am	Kevin H.
05/30/2024 11:03 am	Customer Signature Posted	Kevin H.
05/30/2024 11:05 am	Updated status to Service Completed	Kevin H.
05/30/2024 11:05 am	Work Order Tasks Added	Kevin H.
05/30/2024 11:05 am	Check-out 05/30/2024 11:04 am	Kevin H.
05/30/2024 11:08 am	Service Completed	Kevin H.
05/30/2024 11:08 am	Updated status to Pending Approval	Kevin H.
05/30/2024 11:56 am	Approved.	Chu H.
05/30/2024 11:56 am	Updated status to Submitted for Invoicing	Chu H.
05/30/2024 02:22 pm	Updated status to Invoiced	Jessica L.
05/30/2024 02:23 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41246

Work Orders