DSI WebApp

W41271 Invoiced

Customer/Point of Contact:

Guam Dry Cleaners
Simon Sanchez (1-671-646-7993)

Scheduled Date/Time:

06/12/2024, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Marilyn Panaguiton

Date Signed:

06/13/2024

Invoice Number:

032146

Work Requested

Setup new workstation and SonicWall TZ270

Work Requested by: Simon Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Install Microsoft365. Setup Email and printer. Unable to setup antivirus. Will have to wait for Simon to return to access malwarebytes portal.Install Microsoft365. Setup Email and printer. Unable to setup antivirus. Will have to wait for Simon to return to access malwarebytes portal.Install Microsoft365. Setup Email and printer. Unable to setup antivirus. Will have to wait for Simon to return to access malwarebytes portal.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Newly purchased used PC did not display any content. Attempt to troubleshoot display issues and found VGA port not working. Went to DSI office to pickup displayport to display port cable which fixed display issue. Had to reset CMOS as it was password protected. Factory reset windows to default to safe guard any malwares. Perform windows updates. Will have to return another time to complete the setup.	Chu Hsieh	06/12/2024 10:00 am	06/12/2024 12:21 pm	02:21
2	Install Microsoft365. Setup Email and printer. Unable to setup antivirus. Will have to wait for Simon to return to access malwarebytes portal.	Chu Hsieh	06/13/2024 01:30 pm	06/13/2024 02:27 pm	00:57

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	6 ft DisplayPort to DisplayPort cable			1	25.00	25.00
TOTAL ($)						25.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
06/11/2024 04:58 pm	Created workorder.	Chu H.
06/11/2024 04:58 pm	Assigned: Chu Hsieh	Chu H.
06/11/2024 04:58 pm	Updated status to Scheduled	Chu H.
06/12/2024 12:19 pm	Check-in 06/12/2024 10:00 am	Chu H.
06/12/2024 12:20 pm	Arrived 06/12/2024 10:10 am	Chu H.
06/12/2024 12:26 pm	Updated status to In Progress	Chu H.
06/12/2024 12:26 pm	Check-out 06/12/2024 12:21 pm	Chu H.
06/13/2024 02:26 pm	Check-in 06/13/2024 01:30 pm	Chu H.
06/13/2024 02:29 pm	Updated status to Service Completed	Chu H.
06/13/2024 02:29 pm	Work Order Tasks Added	Chu H.
06/13/2024 02:29 pm	Check-out 06/13/2024 02:27 pm	Chu H.
06/13/2024 02:29 pm	Updated status to Service Completed	Chu H.
06/13/2024 02:29 pm	Work Order Tasks Added	Chu H.
06/13/2024 02:29 pm	Check-out 06/13/2024 02:27 pm	Chu H.
06/13/2024 02:31 pm	Updated status to Service Completed	Chu H.
06/13/2024 02:31 pm	Work Order Tasks Added	Chu H.
06/13/2024 02:31 pm	Check-out 06/13/2024 02:27 pm	Chu H.
06/13/2024 02:34 pm	Customer Signature Posted	Chu H.
06/13/2024 02:37 pm	Service Completed	Chu H.
06/13/2024 02:37 pm	Updated status to Pending Approval	Chu H.
06/13/2024 02:49 pm	Approved.	Chu H.
06/13/2024 02:49 pm	Updated status to Submitted for Invoicing	Chu H.
06/13/2024 03:28 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41271

Work Orders