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W41694   Invoiced

J&B Modern Tech
Nel Bangayan
02/03/2025, 09:00 am   
Onsite
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Nel Bangayan
02/03/2025
032556

Work Requested

Troubleshoot Exchange
Work Requested by: Nel Bangayan

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Exchange not receiving emails. jbmoderntech.com MX record not resolving. Check Site5 Hosting portal and noted hosting service invoice from november not paid by JBMT. work with Nel to pay for outstanding invoice and hosting services restored. Test send and receive emails successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 Exchange not receiving emails. jbmoderntech.com MX record not resolving. Check Site5 Hosting portal and noted hosting service invoice from november not paid by JBMT. work with Nel to pay for outstanding invoice and hosting services restored. Test send and receive emails successfully. Kevin Hsueh
02/03/2025 09:00 am 02/03/2025 09:42 am 00:42

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/03/2025 08:39 am Created workorder. Kevin H.
02/03/2025 08:39 am Assigned: Kevin Hsueh Kevin H.
02/03/2025 08:39 am Updated status to Scheduled Kevin H.
02/03/2025 09:12 am Check-in 02/03/2025 09:00 am Kevin H.
02/03/2025 09:12 am Arrived 02/03/2025 09:00 am Kevin H.
02/03/2025 09:40 am Customer Signature Posted Kevin H.
02/03/2025 09:43 am Updated status to Service Completed Kevin H.
02/03/2025 09:43 am Work Order Tasks Added Kevin H.
02/03/2025 09:43 am Check-out 02/03/2025 09:42 am Kevin H.
02/03/2025 09:45 am Service Completed Kevin H.
02/03/2025 09:45 am Updated status to Pending Approval Kevin H.
02/03/2025 06:04 pm Approved. Chu H.
02/03/2025 06:04 pm Updated status to Submitted for Invoicing Chu H.
02/04/2025 10:27 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41694