DSI WebApp

W42010 Invoiced

Customer/Point of Contact:

Level 10
Level 10 Inc (509-252-0711)

Scheduled Date/Time:

07/08/2025, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

LV10.4007: Level 10 - Flat Rate Services 2024

Rates:

Level 10 - Flat Rate Services 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

992329

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032903

Work Requested

Level 10 Service 992329 at Ross# 1902 to replace pin pad on register 7

Work Requested by: Level 10 Inc

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Replaced old PIN Pad with a new PIN Pad. - Tested the new PIN Pad, error still persists. Contacted Ross Helpdesk, advised that they will escalate it to application team and for our check out process. - Packaged the old PIN Pad and dropped it off to FedEx for return.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	- Replaced old PIN Pad with a new PIN Pad. - Tested the new PIN Pad, error still persists. Contacted Ross Helpdesk, advised that they will escalate it to application team and for our check out process. - Packaged the old PIN Pad and dropped it off to FedEx for return.	Sean Bacani	07/08/2025 09:20 am	07/08/2025 11:00 am	01:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/08/2025 11:39 am	Created workorder.	Kevin H.
07/08/2025 11:39 am	Assigned: Sean Bacani	Kevin H.
07/08/2025 11:39 am	Updated status to Scheduled	Kevin H.
07/08/2025 11:42 am	Check-in 07/10/2025 09:20 am	Sean B.
07/08/2025 11:47 am	Arrived 07/08/2025 09:30 am	Sean B.
07/08/2025 11:50 am	Updated status to Service Completed	Sean B.
07/08/2025 11:50 am	Work Order Tasks Added	Sean B.
07/08/2025 11:50 am	Check-out 07/08/2025 11:00 am	Sean B.
07/08/2025 11:54 am	Service Completed	Sean B.
07/08/2025 11:54 am	Updated status to Pending Approval	Sean B.
07/08/2025 11:54 am	No Signature: Predefined Work Order from Level 10.	Sean B.
07/08/2025 02:33 pm	Approved.	Chu H.
07/08/2025 02:33 pm	Updated status to Submitted for Invoicing	Chu H.
07/08/2025 03:00 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42010

Work Orders