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W42039 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

07/17/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

07/17/2025

Invoice Number:

032920

Work Requested

Troubleshoot Terry's workstation. Per Lisa, workstation is freezing.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Reseated LAN cable connected to SonicWall device. Replaced LAN cable, previous one was loose. - Troubleshooted Terry's PC, Identified issue as Windows Update, resolved by power cycling the device and testing hardware through UEFI.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	- Reseated LAN cable connected to SonicWall device. Replaced LAN cable, previous one was loose. - Troubleshooted Terry's PC, Identified issue as Windows Update, resolved by power cycling the device and testing hardware through UEFI.	Sean Bacani	07/17/2025 11:18 am	07/17/2025 12:06 pm	00:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/17/2025 10:50 am	Created workorder.	Kevin H.
07/17/2025 10:50 am	Assigned: Sean Bacani	Kevin H.
07/17/2025 10:50 am	Updated status to Scheduled	Kevin H.
07/17/2025 11:18 am	Check-in 07/17/2025 11:18 am	Sean B.
07/17/2025 11:30 am	Arrived 07/17/2025 11:30 am	Sean B.
07/17/2025 12:10 pm	Updated status to Service Completed	Sean B.
07/17/2025 12:10 pm	Work Order Tasks Added	Sean B.
07/17/2025 12:10 pm	Check-out 07/17/2025 12:06 pm	Sean B.
07/17/2025 12:12 pm	Customer Signature Posted	Sean B.
07/17/2025 12:14 pm	Service Completed	Sean B.
07/17/2025 12:14 pm	Updated status to Pending Approval	Sean B.
07/17/2025 05:35 pm	Approved.	Chu H.
07/17/2025 05:35 pm	Updated status to Submitted for Invoicing	Chu H.
07/18/2025 09:50 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42039

Work Orders