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W42365   Invoiced

Isa Dental
Linda Santos (1-671-646-7982)
12/05/2025, 09:00 am   
Onsite
Service Contract
IDC0.6016: Isa Dental - Service Contract (04/01/25 - 03/31/26)
Isa Dental - Service Contract (04/01/25 - 03/31/26) [TOTAL ANNUAL HOURS: 2]
2
5
Kevin Hsueh
No
033206/033227

Work Requested

Dentrix Migration and Upgrade
Work Requested by: Linda Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Backup Dentrix 17.1 database from old APPSRV and transfer to new IDCAPPSRV. Install Dentrix 17.1 and restored database on IDCAPPSRV. Proceed to upgrade and convert Dentrix and database to version 17.3. Test login successful. Proceed to upgrade and convert Dentrix and database to new version 20.25. Test login on server successful. Proceed to unstall old Dentrix and install new Dentrix on 34 workstations/laptops. Test login on each successful. DSI to be onsite Monday to assist with any issues related to migration and update.
Work Completed Technician Check-in Check-out Actual Hrs
1 Backup Dentrix 17.1 database from old APPSRV and transfer to new IDCAPPSRV. Install Dentrix 17.1 and restored database on IDCAPPSRV. Proceed to upgrade and convert Dentrix and database to version 17.3. Test login successful. Proceed to upgrade and convert Dentrix and database to new version 20.25. Test login on server successful. Proceed to unstall old Dentrix and install new Dentrix on 34 workstations/laptops. Test login on each successful. DSI to be onsite Monday to assist with any issues related to migration and update. Kevin Hsueh
12/05/2025 08:59 am 12/05/2025 04:50 pm 07:51

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
12/05/2025 08:20 am Created workorder. Kevin H.
12/05/2025 08:20 am Assigned: Kevin Hsueh Kevin H.
12/05/2025 08:20 am Updated status to Scheduled Kevin H.
12/05/2025 08:59 am Check-in 12/05/2025 08:59 am Kevin H.
12/05/2025 09:00 am Arrived 12/05/2025 09:00 am Kevin H.
12/05/2025 04:50 pm Updated status to Service Completed Kevin H.
12/05/2025 04:50 pm Work Order Tasks Added Kevin H.
12/05/2025 04:50 pm Check-out 12/05/2025 04:50 pm Kevin H.
12/05/2025 04:53 pm Service Completed Kevin H.
12/05/2025 04:53 pm Updated status to Pending Approval Kevin H.
12/05/2025 04:53 pm No Signature: Linda not onsite Kevin H.
12/11/2025 10:50 am Approved. Chu H.
12/11/2025 10:50 am Updated status to Submitted for Invoicing Chu H.
12/11/2025 03:53 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W42365