DSI WebApp

W42609 Submitted for Invoicing

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

04/17/2026, 11:29 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6017: Isa Dental - Service Contract (04/01/26 - 03/31/27)

Rates:

Isa Dental - Service Contract (04/01/26 - 03/31/27) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lori Wong

Date Signed:

04/17/2026

Work Requested

Troubleshoot server and network

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

reboot VM servers and SonicWALL. confirmed internet, dentrix, carestream and file shares are accessible

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	reboot VM servers and SonicWALL. confirmed internet, dentrix, carestream and file shares are accessible	Kevin Hsueh	04/17/2026 11:00 am	04/17/2026 12:11 pm	01:11

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/17/2026 11:31 am	Created workorder.	Kevin H.
04/17/2026 11:31 am	Assigned: Kevin Hsueh	Kevin H.
04/17/2026 11:31 am	Updated status to Scheduled	Kevin H.
04/17/2026 11:43 am	Check-in 04/17/2026 11:00 am	Kevin H.
04/17/2026 11:48 am	Arrived 04/17/2026 11:00 am	Kevin H.
04/17/2026 11:49 am	Customer Signature Posted	Kevin H.
04/17/2026 12:11 pm	Updated status to Service Completed	Kevin H.
04/17/2026 12:11 pm	Work Order Tasks Added	Kevin H.
04/17/2026 12:11 pm	Check-out 04/17/2026 12:11 pm	Kevin H.
04/17/2026 12:15 pm	Service Completed	Kevin H.
04/17/2026 12:15 pm	Updated status to Pending Approval	Kevin H.
04/17/2026 04:54 pm	Approved.	Chu H.
04/17/2026 04:54 pm	Updated status to Submitted for Invoicing	Chu H.

Attachments 1

Filename
W42609

Work Orders