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Invoiced
Customer/Point of Contact:
Morrico Equipment
Rene Molinos (
671-649-1946
)
Scheduled Date/Time:
06/05/2020, 08:30 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
ME00.6010: Morrico Equipment - Service Contract 2020
Rates:
Morrico Equipment - Service Contract 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Rene Molinos
Date Signed:
06/05/2020
Invoice Number:
029034
Work Requested
Work with EBS to troubleshoot software issues.
Work Requested by: Rene Molinos
Enter Work Completed Tasks
Work Completed :
work with EBS Support to troubleshoot tech laptops for tech IDs T0398, TP056, TP179. delete EBS databases on laptops and recreate database. confirmed T0398, TP056, TP179 can now sync and login. SQL errors now being thrown when work orders are accessed. EBS to check on the issue and revert back with a resolution. Add Vernons email to his mobile phone. Setup T0405 and T0477 tech IDS on 2 additional laptops. test login successful
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