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Customer/Point of Contact:
Title Guaranty of Guam
Ryan Mummert (
671-300-3226
)
Scheduled Date/Time:
06/18/2020, 08:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4055: Standard Service 2020
Rates:
Standard Service Rate 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kylene Hsieh
Customer Signature:
Yes
Print Name:
Ryan Mummert
Date Signed:
06/18/2020
Invoice Number:
029065
Work Requested
- troubleshoot 3cx system
Work Requested by: Ryan Mummert
Enter Work Completed Tasks
Work Completed :
3CX not able to receive or make calls. check system settings and confirmed correct. reboot 3CX server and Patton Gateway but still no calls are flowing. Issue is with GTA PRI. ticket started by Ryan with GTA to resolve. check fax line and confirmed fax number is not on PRI Circuit. Fax line is also down. ticket started by Ryan with GTA to resolve.
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