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Customer/Point of Contact:
Barrister
Barrister Barrister (
985-365-0400
)
Scheduled Date/Time:
10/06/2020, 01:30 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
BARR.4007: Barrister On-Site Services 2020
Rates:
Flat Rate [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
029352
Work Requested
Barrister Service# 4441065 at Hilton to troubleshoot HP ML350 (unable to power on).
Work Requested by: Barrister Barrister
Enter Work Completed Tasks
Work Completed :
Arrived onsite and located HP ML350 Gen 6 Server. Server was on a table with front cover, case and all fans removed and placed on top of the server. Upon opening the case, all cables and RAM modules were not seated on the System Board. Spoke with Hilton POC and was advised a previous technician was working on the server and left the server in that shape. Noted server RAID card component missing. Unsure what other parts may be missing. It appears that all new parts and components need to be sent out for this site. The way the server was left leads me to believe the parts and components may have been damaged due to improper care. Sent signed RFS and photos to Barrister.
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