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W38019
Closed
Customer/Point of Contact:
Kloppenburg
Judy Aguigui
Scheduled Date/Time:
11/02/2020, 09:30 am
Service Type:
Remote
Charge Type:
Warranty
Charge Code:
DSIG.0101: Warranty Support 2019
Rates:
Warranty Support [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot 3CX. No inbound calls
Work Requested by: Judy Aguigui
Enter Work Completed Tasks
Work Completed :
3CX license reverted to Free edition. inbound calls to call queues are not up. set all inbound calls to route to ring groups. Perform test calls successfully. Created a ticket with 3CX Support to troubleshoot/resolve issue.
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