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W38029
Invoiced
Customer/Point of Contact:
Title Guaranty of Guam
Shin Taira
Scheduled Date/Time:
11/06/2020, 08:30 am
Service Type:
Remote
Charge Type:
Normal
Charge Code:
DSIG.4055: Standard Service 2020
Rates:
Standard Service Rate 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
029427
Work Requested
Retrieve 3CX admin password.
Work Requested by: Shin Taira
Enter Work Completed Tasks
Work Completed :
Work with Shin and Dan to gain access to 3CX Server. 3CX admin console password being used is incorrect. retrieve 3CX admin console password from 3CX Backup file. Test password login successfully. Provided Shin and Dan 3CX admin password. Check MS Office 365 integration settings all correct. unable to connect to MS Office 365 due to firewall settings. Firewall has SIP-ALG enabled. Dan to check firewall configurations. DSI to start a ticket with 3CX.
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