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Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
11/10/2020, 08:30 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6005: TTA, LLC - Service Contract 2020
Rates:
TTA, LLC - Service Contract 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanessa
Date Signed:
11/10/2020
Work Requested
Troubleshoot 3CX
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Unable to receive or make calls. internal calls ok. check Patton gateway and notex logs shows PRI lost sync. reboot gateway and 3cx. perform test calls with no issues. DSI to start ticket with GTA to check PRI
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