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W38130
Invoiced
Customer/Point of Contact:
Morrico Equipment
Michelle Bordallo (
1-671-649-1946
)
Scheduled Date/Time:
12/22/2020, 08:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
ME00.6010: Morrico Equipment - Service Contract 2020
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
029495
Work Requested
Michelle called Ross (in New Zealand) is having issues connecting to VPN
Work Requested by: Michelle Bordallo
Enter Work Completed Tasks
Work Completed :
Remotely connect to Ross' laptop to check on his laptop. Found issues with laptop not being updated to new Windows 10 Build. Work with Summer on how to connect to VPN and update Windows. She will continue to perform the necessary updates and call if any further issues after the updates.
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