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Customer/Point of Contact:
Office of Public Accountability
Clariza Mae Roque (
671-475-0390 ext 211
)
Scheduled Date/Time:
01/14/2021, 09:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)
Rates:
Standard Service [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Chris Rivera
Date Signed:
01/14/2021
Invoice Number:
029535
Work Requested
Troubleshoot server backup. Troubleshoot BJ's laptop.
Work Requested by: Clariza Mae Roque
Enter Work Completed Tasks
Work Completed :
Reconfigure server daily backup. DSI to check and ensure successful server backup tomorrow morning. Server has 1 failed 500GB SATA 7.2K HDD that needs to be replaced. DSI will provide a quote. Repair Teammate database path file on Micheles laptop. test login to teammate successfully. Check BJ's laptop and noted Windows 7 is installed. Advised Chris that Windows 10 update needs to be performed. separate service to be scheduled.
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