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W38241
Closed
Customer/Point of Contact:
Marianas Gas Corporation
Jun Pamintuan
Scheduled Date/Time:
02/22/2021, 11:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
MGC0.6012: Marianas Gas Corporation - Service Contract 2021
Rates:
Marianas Gas Corporation - Service Contract 2021 [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Jun's email access
Work Requested by: Jun Pamintuan
Enter Work Completed Tasks
Work Completed :
Remotely check Jun's email access issues. Per Jun, he is unable to access outlook client as it keeps asking for password. Jun advised he entered his password but outlook still prompting for password. Connect to Jun's laptop remotely and noted incorrect username being used. Corrected username and had Jun enter his password. Outlook can be opened now.
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