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W38251
Invoiced
Customer/Point of Contact:
J&B Modern Tech
Nel Bangayan
Scheduled Date/Time:
02/23/2021, 11:45 am
Service Type:
Remote
Charge Type:
Normal
Charge Code:
DSIG.4059: DSI Standard Service 2021
Rates:
Standard Service Rate 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
029608
Work Requested
Nel advised QuickBooks and network drive access slow.
Work Requested by: Nel Bangayan
Enter Work Completed Tasks
Work Completed :
Unable to access JBSRV remotely. Worked with Nel and confirmed server was frozen. Worked with Nel to force shut down of server and reboot server. Server rebooted to Windows successfully. Login to server remotely and start QuickBooks Database Server software.
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