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Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
04/19/2021, 09:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6006: TTA, LLC - Service Contract 2021
Rates:
TTA, LLC - Service Contract 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanessa Santos Pinkney
Date Signed:
04/19/2021
Work Requested
Troubleshoot 3CX Server.
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
3CX Server UPS not detecting battery. reseat battery in UPS and confirmed detected properly. Reboot 3CX server and performed test calls with no issues. Check TTA Server daily back up and confirmed back up completed successfully.
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