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Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
05/20/2021, 08:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6006: TTA, LLC - Service Contract 2021
Rates:
TTA, LLC - Service Contract 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot email issue. Unable to send and receive emails.
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Login to TTA Server and restart Exchange Information Store service. Service restart not successful. Restart TTA Server. Login after restart and confirmed all Exchange services started successfully. Test send and receive emails successfully. Emails are up and running.
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