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W38547
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
06/23/2021, 01:45 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
TTA0.6006: TTA, LLC - Service Contract 2021
Rates:
TTA, LLC - Service Contract 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Meryll Cruz
Customer Signature:
Yes
Print Name:
Vanessa Santos Pinkney
Date Signed:
06/16/2021
Work Requested
Troubleshoot server
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Check network and noted slow network speeds. Check server and noted server is running fine and not maxing out on resources. Perform network ping tests and noted 1000+ms response times. Either switch or a workstation is causing the network slowness. Scheduled for next tuesday to perform a complete shut down and test where the slowness is coming from.
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