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W38718
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
08/26/2021, 08:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6006: TTA, LLC - Service Contract 2021
Rates:
TTA, LLC - Service Contract 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Vanessa's VPN access and Adobe software.
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Troubleshoot Vanessa's VPN access. Incorrect server information entered. Corrected settings and confirmed VPN connection is up and running. Repair Adobe Acrobat software on Vanessa's workstation.
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