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W38816
Invoiced
Customer/Point of Contact:
Onward Mangilao Guam, Inc.
Rose Aquino
Scheduled Date/Time:
10/06/2021, 09:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4059: DSI Standard Service 2021
Rates:
Standard Service 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Rose Aquino
Date Signed:
10/06/2021
Invoice Number:
030144
Work Requested
Troubleshoot W52 Base (IP: 10.0.0.103). Locate W52 Base that Extension 136 is registered to.
Work Requested by: Jetan Sahni
Enter Work Completed Tasks
Work Completed :
Troubleshoot Cordless IP phone and base in restaurant. Extension 136 registration failed. Reconfigure settings on cordless base and confirmed extension 136 registers. Perform test calls successfully. Troubleshoot cordless base for extensions 112 and 127. Extensions not registering. Update configuration on base located at front desk and noted extensions still not registering. tesf register extension 112 and 127 on base located in the restaurant successfully using the same settings. Issue is the front desk base. DSI to provide a quote for a new cordless base for the front desk.
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