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W38821
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
10/07/2021, 11:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6006: TTA, LLC - Service Contract 2021
Rates:
TTA, LLC - Service Contract 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanesssa Pinkney
Date Signed:
10/07/2021
Work Requested
Troubleshoot Joephet's monitor issue
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Setup new LG monitor on Joephets workstation. Setup dual screen settings. Troubleshoot Todd's Dragon Naturally Speaking software issues. Current version 12 is not compatible with windows 10. Advised Todd that version 15 is supported by windows 10. 3CX delays reported. restart 3CX services and confirmed no more delays.
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