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W38832
Closed
Customer/Point of Contact:
Department of Administration
Bertha Pereda (
6714751250
)
Scheduled Date/Time:
10/14/2021, 01:30 pm
Service Type:
Onsite
Charge Type:
Warranty
Charge Code:
DOA0.5004: Dept of Admin - P206A04328 ActivPanel 65in Warranty
Rates:
Dept of Admin - P206A04328 ActivPanel 70in Warranty [
TOTAL
ANNUAL
HOURS:
4]
Remaining Hours:
4
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Bertha Pereda
Date Signed:
10/14/2021
Work Requested
Troubleshoot Lenovo Workstation
Work Requested by: Bertha Pereda
Enter Work Completed Tasks
Work Completed :
Troubleshoot Lenovo Workstation (S/N: MJ0D99GR) attached to Promethean Panel. Run hardware tests and confirmed all hardware passed with no issues. Noted system is running sluggish when Bertha was logged in. Software that was installed on the workstation is causing the sluggish issues. Bertha to have DOA's IT department check on the workstation software issue.
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